Kategorija: AI News

Trained AI models exhibit learned disability bias, IST researchers say Penn State University

Types of AI: Understanding AIs Role in Technology It offers a wide range of functionality for processing and analyzing text data, making it a valuable resource for those working on tasks such as sentiment analysis, text classification, machine translation, and more. They interpret this data by feeding it through an algorithm that establishes rules for

Future Trends: Whats Next for AI in Contact Centers?

AI In the Contact Center: 5 Starting Points Intelligent call routing tools can analyze previous call histories, behavioral data, and even customer personalities, to determine the best strategy for handling calls. A powerful contact center built for Microsoft Teams should already give you access to a range of routing configuration tools and options. These routing